Analytics

CX Data Strategy: The Ultimate Framework for Better Customer Experience
Customer loyalty can be fleeting. According to PWC, 32% of customers would stop interacting with a brand...

Learn how to build a business framework designed for data management
The center of a best practice approach must include a complete view into your organization and its technology...

ServiceNow + Vonage: The Perfect Combo
Video Overview of Vonage Contact Center and ServiceNow - Vonage Contact Center (VCC) for ServiceNow integrates...

5 Steps Toward Cybersecurity Resilience for Government Agencies
Cybersecurity attacks continue to grow in number, in complexity and in impact. State and local government...

State of the Data Environment and Job Roles, 2022
With the rapid shift toward data-driven organizations, data professionals administrators, engineers,...

The AI and Machine Learning Imperative
Companies across various industries are seeking to integrate AI and machine learning (ML) into workflows...

Engaging Workers, Growing Business, Protecting the Planet
Recent years have seen the world of EHS and ESG evolving rapidly. The time health and safety or environmental...

Achieving Zero Trust Segmentation With Illumio
This comprehensive guide explains the critical need for Zero Trust Segmentation and how Illumio can help...

When Networks Meet The New Tomorrow
This paper looks at IT priorities that organizations will need to address now and in the new tomorrow: +...

Reinvention Starts with Cloud Migration of Data Infrastructure
Take the complexity out of your data infrastructure For organizations running legacy data infrastructure...

Cybersecurity strategies need to evolve.
Over the past 20 years, cybersecurity strategies have primarily focused on protecting the network perimeter...

4 Steps to transforming employee journeys
Delivering a best-in-class employee experience is essential as remote work gains momentum. Read about...
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