CRM

Brian Madden Insights: From Desktops to a Digital Workspace
The first 20 years of 'end-user computing' (EUC) were really about desktop computers sitting on users'...

Unified Communications as a Service
As businesses increasingly embrace a cloud-first strategy, many are migrating their most heavily used...

How to Meet Digital Expectations in IT: A European Study
More than 4,000 customers have told they us they want to go digital, while 800 senior decision makers...

Cloud Cheat Sheet (Amazon vs. Microsoft vs. Google)
Web applications have always been deployed on servers connected to what is now deemed the 'cloud'. But...

CIO Perspectives Magazine issue 7
Business continuity for CIOs, explained. Legacy systems weren't built for the pace of change that CIOs...

AI-powered contact centers to improve customer experience
Leverage AWS Language AI services to enhance customer experiences It's time to leave behind the challenges...

Box for Banking
Simplify banking for your customers in the cloud I got into banking to push paper and fill out forms....

Cloud Platform Overview
A new age of cloud innovation is happening amid a backdrop of converging forces. Several technical and...

Get to Know Cloud Content Management
By effectively managing your content with Cloud Content Management, you can reduce organizational friction,...

How to achieve a 3x ROI with Slack
Our new remote reality makes collaboration tools more important than ever before. These tools define...

Best Practices to Leverage the Cloud for Disaster Recovery
Choosing the right DRaaS solution depends on factors like supported workloads, application dependencies,...

Solve your call center’s seasonal capacity problem
Seasonal surges in capacity, while difficult, are par for the course for most businesses. And while there's...
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