The usage-based business model is fast becoming the most profitable and scalable option for enterprise...

Whether you're looking to retain employees, grow your business or boost your revenue, you've got to stay...

The challenge for today's enterprises is to extract the most value from their data. To do so, companies...

The challenges of the pandemic thrust banks that were struggling to remain relevant and their customers...

The upheavals of 2020 created an opportunity for customer service teams to rethink service delivery and...

To compete in today's world, business leaders are placing increased demands on IT. Unfortunately, many...

With the ELD mandate in effect, companies with vehicles requiring fleets that use paper logs to track...

To say that the role of the Chief Data Officer (CDO) has evolved quickly is an understatement. Created...

After years of preparation and drafting, the final t's were crossed and i's dotted on the General Data...

The US Customer Experience Decision-Makers' Guide is a major annual report studying the CX strategy,...

Your organization needs to continuously innovate to stay competitive. And business insights are necessary...

Cloud Calling provides a secure and resilient platform of feature rich voice communications with true...

Customers don't want to own anymore – they want to use. The market has become a subscription economy...

There are several reasons for this staggering growth. One is that Spark is 'a damn good technology,'...