Many on-premise phone system (PBX) manufacturers claim that the five-year costs of their systems are...

As organizations contend with challenges from the ongoing COVID-19 pandemic and a new 'work from anywhere'...

Finally, it's here—the new Next-Gen Cloud Contact Centers for Dummies®, RingCentral Special Edition...

Given the fast pace of modern business, traditional enterprise infrastructure is ill-suited to meet the...

Learn the root causes of the challenges your cloud and security teams are facing and see how these challenges...

The destination is 'the cloud' but for many the question remains 'how?' You've heard the stories, good...

An organisation's back office infrastructure is mission critical, yet increasingly nonprofits are expected...

Your organization needs to continuously innovate to stay competitive. And business insights are necessary...

Planning a billing platform upgrade? Usage Engine, our purpose-built usage data management software,...

All business processes rely on agreements — whether those are agreements between business units, clients,...

The most recent evolutionary wave has been driven by the adoption of cloud computing, which began as...

Understanding and questioning existing processes is the first step to creating intelligent workplaces...

Today, a public cloud versus an on-premises data center is no longer an either/or proposition. Companies...

IT transformation is more than a one-time migration of applications to the cloud, it's an ongoing process...