Conversational AI and Automation Are Transforming Customer Service
Throughout the pandemic, one of the hardest hit areas of business has been the contact center. Starting...
Insider’s Guide To Choosing a DNS Service
The need that DNS (the domain name system) was created to address seems simple enough: where can I find...
Buyer's guide to all-in-one IT support and management
IT can be hard to manage and support in today's flexible world. Many help desk teams have amassed various...
Open Channels, Hidden Threats
How Communication and Social Media Tools Are Changing the Insider Risk Equation for Compliance, IT and...
5 Steps For Introducing Audit Software Into Your Organization
In addition to their cyclical audits of specific financial and operational areas, today's internal audit...
Demystifying Zero Trust
Enter zero trust, a cybersecurity philosophy on how to think about security and how to do security. Zero...
A study of employee cybersecurity awareness in the Middle East
The cyber threat landscape in the Middle East is rapidly evolving, with cybercriminals increasingly targeting...
Are Bots Killing your Business Intelligence?
We all know that bots can cause sites to slow or crash, enable fraud, and steal data. But they can also...
How Cloudflare Bot Management Works
Cloudflare Bot Management applies automated, data-driven approaches to managing bots. By applying machine...
How Secure is your Cloud data
With employees working remotely at higher rates, business data is increasingly at risk. IT administrators...
Inherent Vulnerabilities Harming Telecommunications Companies
Telecommunications companies are among the most targeted companies in the world, attracting the most...
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