ServiceNow
The Book of Knowledge -Customer Experience
Every customer interaction matters. But how can you deliver effortless experiences that build long-term...
The Anatomy of an Insider Threat Investigation
For decades, perimeter-based security strategies have been the starting point for most cybersecurity...
Report: Forrester TEI for CSM
To deliver effortless, end-to-end customer experience every time, all parts of your organisation need...
Automation antidotes for the top poisons in cybersecurity management
Cyberthreats are more imminent and dangerous than ever in terms of their persistence and severity. The...
5 steps to successfully deploying a healthy CMDB
Your path to total service visibility and great service availability. Your CMDB is a critical tool for...
Responding Smarter, Faster and Better
In cybersecurity, a critical event is a major incident that's disruptive enough to pose a meaningful...
Boost operational efficiency with modern ERP workflows
There are several roadblocks that can stand in the way of achieving operational efficiency, including...
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