VOIP
Hybrid Work: Why it's time to move your on-premises PBX to the cloud
For years, the shift to cloud-based communications services was gradual, with some organizations going...
CISO Guide: Securing Cloud Communication and Collaboration
With UCaaS platforms accelerating innovation and sharing in productivity resources like chat, voice,...
The SMB Opportunity for MSPs: 2021-2026
According to new research from ConnectWise, MSP industry trends show that SMBs will create over $90 billion...
CompTIA A+ Certification All-in-One For Dummies, 5th Edition
Fully updated to cover the 2019 exam release! CompTIA's A+ certification is an essential certification...
The Inner Circle Guide to Agent Engagement and Empowerment
Your agents aren't going to ask you for more automated tools, empowered and personalized coaching, and...
Mobilising employee productivity in the distributed workplace
Citrix and Microsoft shape modern workplaces that unite the essential elements of today's distributed...
Unified Communications as a Service
As businesses increasingly embrace a cloud-first strategy, many are migrating their most heavily used...
DDoS in the time of COVID-19
COVID-19 has caused major disruption to business on a global scale creating the perfect storm for cyber...
10 Hidden Costs of an On-Premises Phone System (PBX)
Many on-premise phone system (PBX) manufacturers claim that the five-year costs of their systems are...
CISSP For Dummies
Secure your CISSP certification! If you're a security professional seeking your CISSP certification,...
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