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Spear Phishing: Top Threats and Trends
Cybercriminals are constantly refining their tactics and making their attacks more complicated and difficult...
The Role of Machine Learning and Automation in Storage
There has been lots of hype around the increasing role that machine learning, and artificial intelligence...
Public and Private Device Clean Up Procedure
This data sheet explains the options available when you want to make sure that your content, or some...
Intelligent technology for media workflows
Technology in media evolves quickly. Once seen as buzzwords, AI and machine learning (ML) are now crucial...
PHP, MySQL, and JavaScript All-in-One For Dummies
Get the basics on four key web programming tools in one great book! PHP, JavaScript, and HTML5 are essential...
Low Code Software Delivers Business Value
In recent years, organizations are realizing the business value of low-code software, including how they...
14 innovative personalisation ideas for the digital-first customer
Prior to 2020, customer personalisation was a nice thought. However, the global pandemic shifted everything....
The US Customer Experience Decision-Makers' Guide 2019-20
The US Customer Experience Decision-Makers' Guide is a major annual report studying the CX strategy,...
The Inner Circle Guide to Agent Engagement and Empowerment
Your agents aren't going to ask you for more automated tools, empowered and personalized coaching, and...
Fast Track to the 5G Edge
As more service providers move toward 5G, they need a scalable, secure, cloud-native infrastructure that...
Ecommerce site search trends 2021: 900 retailers share their successes
We surveyed 900 retailers to understand how they handle surges in demand (Black Friday), as well as how...
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