CRM
Customer 360 for dummies
Did you know that approximately 300 billion emails are sent every day and that about half of all email...
Redefining Modern Master Data Management in the Cloud
Your organization needs to continuously innovate to stay competitive. And business insights are necessary...
Omnichannel Loyalty
For as heartfelt of a topic as it is, navigating the world of loyalty technology can be a real pain....
Speed Up Your Digital Transformation With The Cloud
In this Content Services in the Cloud Guide by AIIM, we explore how companies are tackling critical document...
2022 agent experience trends report
RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover...
Breaking Down Walls With Digital Technology
The diversity and bureaucratic nature of government agencies have complicated communication for decades....
Fixing Failed Deliveries
Loqate have surveyed over 3,000 global consumers and 300 retail executives to bring you their latest...
Securing Cloud Transformation with a Zero Trust Approach
When it comes to rates of change, cybersecurity has rightly been on the conservative side. Setting up...
The Inner Circle Guide to AI, Chatbots and Machine Learning
The Inner Circle Guide to AI, Chatbots and Machine Learning is part of a series of analyst reports investigating...
Enabling Manufacturing Innovation Through the Use of Cloud
In this whitepaper, research firm IDC dives deep into manufacturing use cases in the cloud, evaluates...
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