Employee Experience
The future of HR and finance teams in higher education
The Covid-19 pandemic and associated lockdowns have affected the higher education industry in several...
The future of digital employee experience
ServiceNow and ESI ThoughtLab surveyed over 900 senior business leaders in five industries across 13...
Composable Communications
Digital transformation has witnessed unprecedented acceleration since the pandemic began. All businesses—regardless...
CCW Digital’s Future of the contact center: A forecast
Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...
Leadership trends report: technology excellence
There was a time when the IT organization's role was clear and well defined. Spec out the workstations,...
Maximizing Your ROI and Employee Experience With PC as a Service
Creating a top-notch employee experience is the focus of many employers. With employees spending most...
Hindsight Is 2020 The Pandemic Provides a Wake-Up Call - Report
Hindsight Is 2020 — The Pandemic Provides A Wake-Up Call: Integrated Solutions Future-Proof Organizations. VMware...
Automation for Service Operations
As speed is vital in creating and taking opportunities, you can get ahead by automating the way work...
Making hybrid work, work for you
In March 2020, the COVID-19 pandemic forced companies and organizations around the world to shut their...
Create crucial trust
Learn the unexpected power of connecting operations across the enterprise to seize the upside and mitigate...
Leadership trends report: customer experience roadmap 2022-2025
Leaders have always needed to innovate to meet demands from the business and customers, but recently...
Four Steps to Analytics Governance
Digital Transformation has accelerated through the roof since the beginning of 2020. According to recent...
HR Service Delivery Transformation Whitepaper
Learn how IT teams can use Workday Help to improve the employee experience instead of customization via...
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