CRM
Mobilising employee productivity in the distributed workplace
Citrix and Microsoft shape modern workplaces that unite the essential elements of today's distributed...
Reinventing customer service
The upheavals of 2020 created an opportunity for customer service teams to rethink service delivery and...
7 Ways to Work from Anywhere
Bring security and speed to the office of the future Following a massive global influx of remote work,...
A CDO’s Guide to Customer Intelligence
To say that the role of the Chief Data Officer (CDO) has evolved quickly is an understatement. Created...
Chatbot Starter's Guide
Is your contact center struggling to determine which chatbot solution is right for you? This eBook can...
Cloud is an Operating Model, Not a Destination
The cloud is not simply a destination for workload migration that also somehow solves IT operational...
Move to the Cloud with Confidence
Navisite is a leading international provider of enterprise-class managed cloud services. But our story...
AWS Cloud Economics Introductory Guide
Discover the full potential of AWS Cloud and ways to maximise business value with this infographic. ...
CCW Digital's Future of the contact center: A forecast
Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...
Empowering Medical Manufacturers to Become Leaders
Due to increasing technology and product complexity, regulatory requirements and supply chain issues,...
The Definitive Guide to Sharepoint Migration Planning
If I've learned anything in more than a decade of working with SharePoint, it's that migration is more...
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