Employee Experience
The great optimization: A people-first guide to hyperautomation
There is a need to make complex, ad-hoc processes more accessible, more efficient, and executed with...
Guide: How to build an engaging, employee-centric organization
To attract and retain top talent, organizations need to be able to effectively measure employee sentiment....
Buyer's guide to all-in-one IT support and management
IT can be hard to manage and support in today's flexible world. Many help desk teams have amassed various...
Making all the Right Connections
Using digital workflows to blast through barriers, drive loyalty, and accelerate growth. Organizations...
The top 3 IT pains of the new reality and how to solve them
For those considering a better ITSM solution, there are powerful reasons to think beyond just that singular...
Change management blueprint for contact centre digital transformation
The COVID-19 pandemic put organisational change into hyperdrive. Businesses were compelled to move to...
Understanding Secure Access Service Edge (SASE) Architectures
Secure Access Services Edge (SASE) aims to replace traditional, hub-and-spoke architectures with secure...
A CIO’s Strategy Framework for Disruptive Transformation
This is a whitepaper by IDG on behalf of Adobe. Today, we don't know how we will return to our workplaces,...
Building a Digital Infrastructure for the Entire Organization
Building a Digital Infrastructure for the Entire Organization Today's business world increasingly demands...
The Total Economic Impact of Adobe Document Cloud & Microsoft Spotlight
Forrester interviewed several current Adobe clients, including many using Adobe solutions with Microsoft...
Leadership trends report: technology excellence
There was a time when the IT organization's role was clear and well defined. Spec out the workstations,...
A More Effective CIO-CFO Partnership
How are IT leaders achieving success in a changing world? To find out, Deloitte and Workday surveyed...
Get Closer in 2021: Key Trends from NRF
Another by-product of 2020 is the digital transformation that is happening within the retail industry....
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