Let's start by defining the term IT Service Management or ITSM. Basically, it's everything involving...

The need that DNS (the domain name system) was created to address seems simple enough: where can I find...

The average number of misdirected emails is almost always higher than IT leaders estimate, making it...

An economy based on distancing has emerged following the COVID-19 crisis that has affected European companies....

Although HIPAA represents only a portion of the total scope of compliance obligations faced by most organizations,...

We all understand the negative impact of data loss, so why is it that so many organisations seem to be...

This White Paper reviews the major improvements and new capabilities enabled by Oracle Gen 2 Exadata...

The Application Programming Interface (API) economy is the totality of all public and private APIs that...

93% of millennials said that technology was important to them when choosing an employer. If you're in...

As organisations move towards a more distributed workforce, the traditional perimeter of the office network...

Virtual desktop infrastructure (VDI) is a foundational technology that many organizations leverage as...

When you think of a security operations center (SOC), what comes to mind? Is it an organized team of...

Security teams are experiencing acute pain with their current solutions. Security information and event...

IT decision makers are tackling a major challenge: how can we architect our IT in a way to maximise access...