Service Management

High performance with distributed caching
For many web, mobile, and IoT applications that run in clustered or cloud environments, distributed caching...

Combining IT operations management and security operations using AIOps
Our world of work continues to change at an ever-increasing pace—amidst more threats, and new security...

The CIO's guide to aligning technology and business strategy
Today's CIOs have a lot to juggle, including expectations to scale across the business. So, as a CIO,...

Getting Started with Advanced Analytics
This planning guide provides valuable information and practical steps for IT managers who want to plan...

The Gorilla Guide to Achieving IT Asset Management Success
ITAM is about knowing what you've got, where it is, who's using it and how much it costs. If you want...

Business Growth and Agility in the Cloud - Infor vs NetSuite
If you want to go further, grow faster and achieve more than your competitors, you need to have the right...

Driving Radical Business Transformation
Increasing Productivity, Unlocking New Revenues, and Powering Competitive Advantage For many years, IT...

The Total Economic Impactâ„¢ Of ServiceNow Field Service Management
ServiceNow® Field Service Management is a cloud-based solution that connects field service to other...

Getting to digital experience excellence
With our Digital Acceleration program, you'll work with Adobe strategy consultants to uncover KPIs and...
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