Service Management
Making all the Right Connections
Using digital workflows to blast through barriers, drive loyalty, and accelerate growth. Organizations...
The Creator Workflows reference guide
A tour of key low-code features and functionality on the Now Platform. Using the Now Platform for low-code...
4 Steps to Establish an Employee Experience Platform
As employees continue to work from anywhere, they expect their workplace to up-level through technology...
6 Trends ITSMs Must Address
Businesses in the IT Service Management (ITSM) sector are undergoing significant change. VARs, MSPs and...
Why HIPAA Compliance is Impossible without Privileged Management
Although HIPAA represents only a portion of the total scope of compliance obligations faced by most organizations,...
A hybrid vision for the new era of digital transformation
If you are embarking on your digital transformation journey with cloud being an integral part, the best...
Thwart cyberthreats fast with security operations + AIOps
Security operations are often managed in silos—prone to human error, manual processes and minimal visibility....
Three Ways to Make Cloud Your Business
The role of IT infrastructure and operations leaders has dramatically changed, and cloud evolution continues...
Strategic Portfolio Management: The thing you've been missing
Strategic Portfolio Management (SPM) encompasses philosophies, capabilities, and processes—supported...
3 steps to delivering digital-first business growth
The exploding demand for digital services is a great opportunity for you to lay the foundation for business...
Getting Started with Advanced Analytics
This planning guide provides valuable information and practical steps for IT managers who want to plan...
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