Service Management

Evolving Customer Experience and Expectations in Australia
Delivering a great customer experience is essential in any business. It drives loyalty, customer retention...

Building the digital workplace
The days when having a job meant traffic jams, cubicles, and a 9-to-5 schedule are coming to an end....

Human Potential: Unlocked
Find solutions to the problems that matter to you, the CHRO. Managing risk, increasing revenue, boosting...

Strategic Portfolio Management: The thing you've been missing
Strategic Portfolio Management (SPM) encompasses philosophies, capabilities, and processes—supported...

GBS on Now - Make work flow across the silos
Today, there is a need to re-imagine the role of delivery structures within the enterprise. A new global...

Azure Accelerator kit: Travel in the fast lane with New Signature
At New Signature, we understand that organisations are finding it difficult to start their Public Cloud...

3 steps to delivering digital-first business growth
The exploding demand for digital services is a great opportunity for you to lay the foundation for business...

A hybrid vision for the new era of digital transformation
If you are embarking on your digital transformation journey with cloud being an integral part, the best...

4 steps to optimize your organization to accelerate transformation
Enterprises are working to create a digital foundation for process standardization and automation while...
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