Service Management
Thwart cyberthreats fast with security operations + AIOps
Security operations are often managed in silos—prone to human error, manual processes and minimal visibility....
Strategic Portfolio Management: The thing you’ve been missing
Strategic Portfolio Management (SPM) encompasses philosophies, capabilities, and processes—supported...
Mind-blowing customer experience starts here
Now is the time to take your digital transformation in a new, more effective direction. At ServiceNow,...
The Book Of Knowledge - Operating Excellence
Customers and employees now demand that enterprises make their operations more responsible, effective...
Safety First: The Face of Cybersecurity in Today's Workplace
As working environments and styles change, organizations must adapt IT to keep devices secure. The digital...
The 8 benefits of cloud and how you can achieve them for your business
Digital transformation is firmly upon us. In fact, Gartner predicts that 75% of businesses will transform...
Evolving Customer Experience and Expectations in Australia
Delivering a great customer experience is essential in any business. It drives loyalty, customer retention...
On the Agenda: The Year Ahead in Digital Transformation
Wondering how to make the journey to the cloud easier? IDG discusses how Citrix and Microsoft's joint...
Make your Business Case for Sitecore Content Hub
You need an end-to-end view of your content lifecycle to meet customer expectations and deliver personalized...
How a Hybrid Cloud Approach Supports Top IT Trends
Digital disruption is impacting every industry, and businesses understand that they need to adjust to...
CIO Roadmap to Hybrid and Multi-Cloud
While cloud has become a key driver of business expansion and operational efficiency, business and IT...
IDC MarketScape
Use the IDC MarketScape's U.S. Managed Detection and Response Services 2021 Assessment to learn more...
Enabling Great Customer Experience
The blueprint for success starts with a technologyfoundation that links an organisation's front- and...
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